Bittersweet Designs accepts purchased items in their original condition for store credit within 5 days of purchase. Jewelry must be returned in original packaging. We do not accept returns on any custom or sale items. The customer is responsible for all return shipping costs and should send the package to:
Bittersweet designs * 667 canyon road * Santa Fe * New Mexico * 87501
Exchange requests must include the original receipt and be submitted and approved via email@example.com.
In stock items ship out within 2-4 business days unless otherwise noted. Bittersweet designs ships via UPS. Please note that we ship ground unless otherwise specified. If you would like to expedite shipping, please contact us.
Custom orders and out of stock items typically ship within two weeks.